FAQs

Where is Greenwood Family Dentistry located?

Our office is at 342 Calhoun Ave. in Greenwood, SC 29649, conveniently located next to the main entrance of Lander University. You can find directions and a map on our contact page.

What are your office hours?

We are open Monday, Tuesday, and Thursday from 8:00 AM to 5:30 PM, Wednesday from 8:00 AM to 5:00 PM, and Friday from 8:30 AM to 12:00 PM. We are closed Saturday and Sunday. Extended hours are available upon request.

Are you accepting new patients?

Yes. We welcome new patients of all ages from Greenwood and the surrounding Lakelands area. Visit our New Patients page to complete your forms online before your first visit.

What should I expect at my first dental visit?

Your first visit includes a review of your medical and dental history, a thorough exam, digital X-rays as needed, and time to talk with Dr. Ackerman about your goals. We’ll explain what we find and walk you through any recommended treatment so you can make informed decisions.

Do you accept dental insurance?

We gladly accept most dental insurance plans and will file the necessary claim forms for you. We are a Delta Dental Premier Provider and a United Concordia Preferred Provider. Call our office to confirm your specific coverage.

What payment options do you offer?

We accept American Express, MasterCard, Visa, Discover, and debit cards. Financing is also available through CareCredit, which allows you to get the care you need with manageable monthly payments.

Do you see children and families?

Yes. As a family dental practice, we provide care for patients of all ages, from children to seniors, so your whole family can keep their smiles healthy in one convenient office.

How often should I have a dental checkup and cleaning?

Most patients should visit every six months for a preventive checkup and cleaning. Some patients with gum disease or other concerns may benefit from more frequent visits, and Dr. Ackerman will recommend a schedule that fits your needs.

Are digital X-rays safe?

Yes. Digital X-rays use significantly less radiation than traditional film X-rays, and the images appear instantly on a screen so we can review them with you right away.

Do you handle dental emergencies?

Yes. We are available for dental emergencies such as severe toothaches, broken teeth, and swelling. Call our office at (864) 229-7979 as soon as possible so we can get you seen quickly.

Can I really get a crown in one visit?

In most cases, yes. Our CEREC scanning and milling system lets us design and create a custom ceramic crown in our office, so most same-day crowns are completed in a single appointment without a temporary crown or a second visit.

What options do you offer to replace missing teeth?

We offer several tooth replacement options, including dental implant restorations, bridges, and complete or partial dentures. Dr. Ackerman will help you choose the option that best fits your health, goals, and budget.

How can I make my teeth whiter?

We offer in-office Zoom teeth whitening, which can brighten your smile by several shades in a single visit. For stains that don’t respond to bleaching, veneers or dental bonding may be good alternatives.

Do you offer anything for dental anxiety?

Yes. We offer nitrous oxide, also known as laughing gas, to help nervous patients relax during treatment. It wears off quickly, so most patients can drive themselves home after their appointment.

Is a root canal painful?

Modern root canal treatment is performed with local anesthesia and feels similar to getting a filling. Most patients find that the procedure relieves the pain caused by an infected tooth rather than causing more of it.

What should I do if I grind my teeth at night?

Teeth grinding can wear down enamel, cause jaw soreness, and lead to cracked teeth. A custom-fitted night guard from our office protects your teeth while you sleep and is far more comfortable than store-bought options.

Are your team members certified?

Yes. Our dental assistants are certified in CPR, X-rays, and nitrous oxide, and our hygienists hold anesthesia licenses to keep patients comfortable during periodontal treatment. You can learn more on our Meet Our Team page.

How do I schedule an appointment?

You can call us at (864) 229-7979 or request an appointment online. Our patient care coordinators will help you find a time that works for your schedule.